Emotional Intelligence at Work

Leadership

Emotional intelligence (EQ) is consistently identified as one of the strongest predictors of leadership effectiveness. Unlike IQ, emotional intelligence can be developed and strengthened throughout a career.

The Four Domains

Emotional intelligence encompasses self-awareness, self-management, social awareness, and relationship management. Each domain builds on the others, creating a foundation for effective leadership behavior.

Why EQ Matters More Than Ever

In an era of remote work, rapid change, and increasing diversity, the ability to understand and manage emotions — both your own and others’ — is more critical than ever for organizational success.

Developing Your EQ

The good news is that emotional intelligence is highly developable. Through targeted practice, feedback, and reflection, leaders can strengthen their EQ and see measurable improvements in their effectiveness.

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